A subject matter expert in designated areas of the business domain to provide in-depth knowledge to other teams. Gathering and analyzing business requirements, understand business impact and provide solution and advice to business users based on experience. Working as a team lead and ability to communicate requirements across the project team and business users.
Main role and responsibility:
- Working closely with Service designers, UX and UI designers and being able to recommend improvements to customer journeys and process flows to improve the customer experience
- Translating business needs into user stories and/or requirements, oversees the refinement of user stories and/or requirements, has an understanding of processes and procedures, and can articulate the requirements with technology experts, testers and business stakeholders
- Working closely with project stakeholders to deliver project results while implementing risk analysis and meeting required deliverable
- Understand the value of opportunities and ensure it aligns to the Value Framework
- Creates process flow or work flow diagrams using a variety of business process design tools and techniques
- Leads or mentors Business Analysts, handles complex business needs and may participate in solution design and architecture discussions
- Lead and facilitate workshops with business users, with ability to playback the solution
Qualification :
- 8+ years experience as Business Analyst or Product Owner
- Proven experience as a Business Analyst in IT development within the banking and finance industry with a strong background on crafting user stories.
- Experience in professional consulting areas is a must
- Bachelor Degree
- Able to communicate both writing and speaking in English and Thai
Please note that once we received the CV, we will start the screening and selection process. If your application proceeds to the next step, you will receive an update from us within one week. We look forward to receiving your application!
Key Job Details
Role: IT Product OwnerLocation: Bangkok, Thailand
Employee Type: Regular Full Time
Company: IBM Digital Talent for Business Company Limited
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